Vodafone Spain complaint - total joke
VODAFONE SPAIN ALL I WANT TO DO IS PAY YOU WHATS OWED Thinking of signing up with Vodafone Spain - Think again - Share this to warn people how ridiculous the customer service system is. This story has taken me hours of time and effort This week I was informed by text from Vodafone that there was a months payment unpaid from 2 months ago not sure how that happened as there were funds there and they had collected the next 2 months payments. Their texts are usually marketing spam by the time I glanced at the text 2 days it was too late they had suspended my account TRY TO PAY ONLINE No problem I would just sign into my customer page online and pay the debt. So signing into my client area a notice came up saying access was restricted as account was SUSPENDED Well it only let me see the last 12 months bills and there was no means to make a payment. TRY TO PAY BY PHONE So now I try and pay over the phone using the customer services numbers there are several Tried 22123 221...